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Project Manager (servicenow)
Manage end-to-end ServiceNow project delivery in a Singapore-based environment
Singapore
Senior
1 month ago
Assurity Trusted Solutions
A Singapore-based company providing digital security services such as secure digital identities and authentication for individuals and businesses.
34 Similar Jobs at Assurity Trusted Solutions
Project Manager (Servicenow)
Assurity Trusted Solutions (ATS) is a key player in the digital identity landscape, serving as a wholly owned subsidiary of the Government Technology Agency (GovTech). We specialize in enhancing digital trust and security through innovative solutions and collaboration with various stakeholders.
We are seeking a Project Manager (ServiceNow) to join our creative and driven team!
Key Responsibilities:
- Project Management: Lead end-to-end ServiceNow projects, including planning, execution, risk management, and delivery.
- Vendor Management: Manage outsource vendor, including contracts management, execution and delivery.
- Stakeholder Engagement: Work closely with business teams, technical teams, and leadership to gather requirements, define project scope, and ensure alignment with business goals.
- Technical Oversight: Provide technical guidance to vendors, ensuring best practices in ServiceNow architecture, coding, and integration.
- Customisation & Configuration: Oversee and validate ServiceNow customisations, workflows, validation rules, process automation, and security settings.
- Integration Management: Manage third-party integrations and API connections with ServiceNow.
- Agile & Scrum Practices: Facilitate Agile ceremonies (e.g., stand-ups, sprint planning, retrospectives) to ensure continuous delivery and improvement.
- Risk & Issue Resolution: Identify potential risks, dependencies, and roadblocks in projects, and proactively develop mitigation strategies.
- Documentation & Training: Maintain clear documentation, including business processes, system architecture, and user guides. Train end-users on ServiceNow functionalities.
- Compliance & Security: Ensure all ServiceNow implementations comply with security best practices, governance policies, and industry regulations.
About Assurity Trusted Solutions
A Singapore-based company providing digital security services such as secure digital identities and authentication for individuals and businesses.