Project Manager (salesforce)

Project Manager (Salesforce)

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are searching for a skilled Project Manager (Salesforce) to join our talented team!

Key Responsibilities

• Project Management: Lead end-to-end Salesforce projects, including planning, execution, risk management, and delivery.
• Vendor Management: Manage outsource vendor, including contracts management, execution and delivery.
• Stakeholder Engagement: Work closely with business teams, technical teams, and leadership to gather requirements, define project scope, and ensure alignment with business goals.
• Technical Oversight: Provide technical guidance to vendors, ensuring best practices in Salesforce architecture, coding, and integration.
• Customisation & Configuration: Oversee and validate Salesforce customisations, workflows, validation rules, process automation, and security settings.
• Integration Management: Manage third-party integrations and API connections with Salesforce.
• Agile & Scrum Practices: Facilitate Agile ceremonies (e.g., stand-ups, sprint planning, retrospectives) to ensure continuous delivery and improvement.
• Risk & Issue Resolution: Identify potential risks, dependencies, and roadblocks in projects, and proactively develop mitigation strategies.
• Documentation & Training: Maintain clear documentation, including business processes, system architecture, and user guides. Train end-users on Salesforce functionalities.
• Compliance & Security: Ensure all Salesforce implementations comply with security best practices, governance policies, and industry regulations.