Cloud Infrastructure Engineer (exo/m365)

Assurity Trusted Solutions Job Post

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:

• Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online, Teams, Viva etc.)
• Dynamics 365 including Power BI, Power Automate and Power Platform
• MS Enterprise Mobility Suite
• Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with Microsoft Entra ID, federation services)
• Other Microsoft products such as Stream, Telephony services.

Ensure the operations process and controls are clearly documented and operationalised

Plan, design and support Technology Refresh and migration activities for the infrastructure services.

Ensure smooth service delivery and implementation within the business context.

Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.

Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.

Propose new solutions to enhance operational efficiency and improvement of infrastructure.

Other duties as may be delegated by the Manager or Team Lead from time to time.