The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients and directly impacts the timeliness. This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. Corresponding with customers, clients and agents via phone and email. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.
The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.
This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505
Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function:
Pay Range: $15.86 - $24.59
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.