Customer Service Claims Associates - Swedish, Danish & English Speaker

Customer Service Claims Associate – Amsterdam

Are you an active listener with a passion for helping others? Do you enjoy solving problems and putting a smile on a customer's face? Would you like to work for well-known global brands in the Netherlands?

If so, Assurant could be the perfect place to start or grow your career.

Assurant is a global leader in business services for the connected world. Our lifestyle solutions help leading brands grow revenue, manage risk, and deliver outstanding customer experiences. We support over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes.

Assurant is a proud member of the Fortune 500, with decades of experience across the industries we serve.

The Opportunity

As a Customer Service (CS) Claims Associate, you will be the first point of contact for our Nordic customers. You will provide end-to-end support, primarily through inbound calls, while also handling policy administration, data uploads, and claims assessment of moderate complexity, always in line with company standards and procedures.

We are looking for candidates with:

• Native Swedish (C2)
• Danish (C2)
• English (C2)

You will support customers when their mobile phone or gadget is lost, stolen, or damaged, ensuring a smooth and positive customer experience. This role offers exciting growth and development opportunities within Assurant.

Compensation & Benefits

• Monthly salary: €2,550
• Working schedule: Monday to Friday, 09:00–17:00
• Comprehensive training to fully prepare you for the role
• Hybrid work model with flexibility between office and home
• Home working allowance
• Travel allowance when commuting to the office
• 28 days of holiday plus public holidays
• Additional holiday entitlement if there is no absence during the year

Well-being support:

• Monthly care & welfare allowance
• Employee Assistance Program for you and your family

Attractive benefits package

• Premium-free pension
• Bonus schemes
• Premium-free WIA insurance
• Internal recognition, rewards, and incentive programs
• Birthday allowance

Diversity, Equity & Inclusion

At Assurant, we are deeply committed to Diversity, Equity & Inclusion. We believe diversity fuels creativity and innovation, while inclusion strengthens our performance, improves engagement, and creates better growth opportunities for everyone.

We look forward to receiving your application!