Manager Of Employment Services - Humanitarian Migrants

Manager of Employment Services – Humanitarian Migrants

Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.

Location: St. John's, NL

Position Type: 1 full-time position until March 31, 2026, with possibility of extension pending budget availability and satisfactory performance

Reporting to the A/Director of Employment Services, the Manager of Employment Services – Humanitarian Migrants will oversee the employment and training services supporting Humanitarian Migrants in Newfoundland and Labrador.

Roles and Responsibilities:

• Lead the planning, coordination, and execution of the Humanitarian Migrant Employment & Training Programs
• Supervise program staff, providing coaching, mentorship, and performance evaluations
• Ensure compliance with all funding agreements, reporting requirements, and program standards
• Build and maintain relationships with employers, industry associations, unions, and training institutions to create employment pathways
• Oversee client intake, assessment, and individualized employment plans
• Ensure timely and culturally responsive delivery of job search assistance, workplace language coaching, and vocational training
• Identify and secure skills development opportunities (including sector-specific training) to match employer needs
• Monitor participant progress, job retention, and career advancement outcomes
• Track program outputs and outcomes using internal and funder-mandated data systems
• Prepare regular reports for internal use and funder submission
• Manage the program budget, ensuring effective allocation of funds to staffing, training, and operational needs
• Other duties as required

Qualifications and Experience:

• Bachelor's degree in social sciences, Psychology, Education, Business Administration, or related field (master's degree an asset)
• Minimum 3 years of coordination and/or leadership experience in employment services, workforce development, or newcomer settlement
• Demonstrated understanding of and experience working with refugees, humanitarian migrants, and vulnerable newcomer populations
• Strong knowledge of local labour market trends, employer engagement strategies, and training pathways
• Excellent organizational, communication, and problem-solving skills
• Proficiency in MS Office

Conditions of Employment:

• Legal authorization to work in Canada
• Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm)
• Valid class 5 NL driver's license and daily access to a reliable vehicle
• Some travel may be required
• Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary

How to Apply

Please upload a cover letter and resume as one PDF or MS Word document.

Association for New Canadians is committed to the advancement of equity, diversity, and inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.