Customer Service Administrator

Wilson Blanchard Customer Service Administrator

If you are dedicated to continuing to learn and desire to be a part of something exciting, new, and progressive. Apply today!

At Wilson Blanchard, we care about our team. We maintain a positive and professional work environment, where every team member feels valued and a part of the WB family. As a part of the WB family, we offer a range of benefits, including fully paid Annual Licensing Fees, Paid Professional Development, Regular Team Events, RRSP Matching Program, Wellness Reimbursement Programs, and more!

We are looking for a full-time Customer Service Administrator to join our Cambridge office. If you believe in placing the needs of your condominium community first, strive to deliver win-win solutions for your residents and Boards, and are dedicated to continuing to learn and share your experiences, join us at WB!

Wilson Blanchard Management, An Associa® Company, is comprised of Condominium Managers, Condominium Administrators, and Accounting Administrators. Along with our dedicated support team, we are committed to delivering exceptional service to over 42,000 condo unit owners daily.

Responsibilities:

• Direct maintenance staff in routine repair and maintenance of buildings and grounds of complex
• Assist the Manager in overseeing major projects and communicate with contractors
• Prepare and maintain records of work assignments
• Respond to client requests in an effective and timely fashion
• Preparing status certificates for approval by the Property Manager
• Coordinating "payables" and shipping payables batches approved by the Property Manager to head office to obtain cheques
• Compose, prepare, and process general and confidential correspondence including e-mails and faxes
• Establish, organize and maintain hard copy and computer records management/file systems
• Coordinate meetings
• Spearhead purging of files, storage and labeling
• Communicate with managers, supervisors, co-workers as well as owners and Board members.
• Additional duties as required, including tailoring the above duties to suit the needs of the corporation for on-site administrator roles