Customer Service Representative

Customer Service Representative

Come work at Associa! We are an industry leader in community association management and we are looking for a talented Customer Service Representative to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

Duties include but are not limited to:

• Welcomes homeowners/guests/vendors/new customers to community
• Performs various administrative/managerial tasks in support of HOA's mission.
• Creates a positive experience for homeowners and guests by attending to needs and answering questions.
• Coordinating clubhouse reservations and pool keys
• Other duties as assigned.

Requirements:

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma or GED required
• 0 - 3 years of directly related or closely related experience
• Previous hospitality experience preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.