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Community Manager Support

Assist community managers with correspondence and document organization for homeowner associations
Ann Arbor, Michigan, United States
Entry Level
2 days ago
Associa

Associa

A leading provider of community management services for homeowner associations (HOAs) and property management.

Administrative Assistant

The Administrative Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Job Duties and Responsibilities:

  • Organizes and prepares correspondence relating to association business.
  • Receives and responds to incoming calls from homeowners, Board members, and vendors.
  • Follows through on various requests.
  • Reviews invoices for completeness/accuracy of charges and prepares payable vouchers for manager's approval if not completed by Telephone Operator.
  • Processes and distributes incoming and outgoing mail for the office and Associations.
  • Prepares and assists community managers with monthly board packages and in-house mailings.
  • Updates homeowner and association information in C3 and shared files.
  • Relieves concierge/telephone operators on an as needed basis.
  • Keeps work spaces organized and maintained.
  • Alerts Office Manager of low supplies and assists in supply stocking and distribution.
  • Processes print jobs, scanning, and faxing as general office support when needed.
  • Files association documents for Community Managers.
  • Arranges for delivery and pick up of documents from storage when necessary.
  • Other duties as assigned.

Requirements:

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Time management and time critical prioritization skills.
  • 0 -- 3 years of Community Association experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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Community Manager Support
Ann Arbor, Michigan, United States
Support
About Associa
A leading provider of community management services for homeowner associations (HOAs) and property management.