Manager, Accounting Operations & Improvement (hybrid)

Manager, Process Improvement

AssistRx is a healthcare technology company transforming how patients access, start, and stay on specialty therapy. Through our integrated platform and service solutions, we partner with pharmaceutical manufacturers to remove barriers to therapy, improve operational efficiency, and deliver measurable outcomes at scale.

As we continue to grow, our Finance & Accounting organization plays a critical role in enabling scalability, compliance, and operational excellence across the enterprise.

The Manager, Process Improvement is a strategic, execution-focused leader responsible for modernizing and optimizing Accounting & Finance operations. This role sits at the intersection of finance, operations, systems, and change management and will drive measurable improvements in efficiency, accuracy, controls, and scalability.

You will lead end-to-end process improvement initiatives—assessing current-state workflows, identifying bottlenecks and risks, designing future-state solutions, and ensuring sustainable adoption across teams. This role is ideal for someone who thrives in complex, fast-paced environments and enjoys translating ambiguity into structured, high-impact solutions.

Process Optimization & Execution:

• Lead cross-functional process improvement initiatives across Accounting & Finance, with a focus on scalability, accuracy, and efficiency
• Assess current-state workflows (record-to-report, procure-to-pay, order-to-cash, reconciliations, close processes, etc.) and design optimized future-state solutions
• Identify automation, system enhancement, and digital transformation opportunities to reduce manual effort and operational risk

Data, Metrics & Governance:

• Define, implement, and monitor KPIs and SLAs to improve pipeline reliability, close velocity, and operational performance
• Analyze process data to identify trends, root causes, and improvement opportunities
• Develop standardized process documentation, controls, and governance models aligned with audit, compliance, and regulatory requirements

Change Leadership & Enablement:

• Serve as a change champion—driving adoption through clear communication, training, and stakeholder engagement
• Facilitate workshops, working sessions, and training to embed a culture of continuous improvement
• Partner closely with Accounting leadership, Finance, IT, Compliance, and Operations to ensure alignment and execution

Risk & Continuous Improvement:

• Proactively identify risks associated with process changes and implement mitigation strategies
• Stay current on best practices, tools, and technologies in finance operations and process improvement
• Continuously evaluate and refine processes to support growth, audit readiness, and operational excellence