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Pricing Ops Lead
Ensure billing processes run smoothly and efficiently for all clients and internal teams.
Various
Junior
4 months ago
✨ About The Role
- The role involves being the billing expert for customers and internal teams, focusing on setting up new billing/invoicing processes and ensuring existing processes run smoothly
- Responsibilities include being the point of contact for all billing escalations, identifying process gaps, and working closely with various teams to manage and serve the client base
- The position requires providing feedback, creating documentation, and training other teams to provide first support to clients
- Ideal for someone who can answer client queries, understand basic technical terms on a "business level," and has a solid track record in analyzing data sets
- The role also involves working with accounting, account management, onboarding, and support teams to ensure billing happens on time
âš¡ Requirements
- Ideal for someone with a bachelor's degree and at least 2 years of working experience, particularly in a tech company analyzing data sets and making inferences
- Requires excellent English communication skills, both verbal and written, as English is the main language used in the company
- Well-suited for individuals who are customer-obsessed, can work independently in a fast-paced environment, and are detail-oriented
- A great fit for those comfortable with spreadsheets and formulas, and who can focus on multiple tasks while remaining attentive to detail
- Seeking someone who can work in a dynamic team environment, willing to learn and grow with the company
About Aspire
All-in-one Finance OS for businesses