✨ About The Role
- As an Inside Sales Representative, you will manage the full sales cycle from initial account activation to ongoing account management.
- The role involves identifying new business opportunities and maximizing the value of existing accounts through cross-selling.
- You will advocate for customers acquired by partners and self-serve customers, ensuring their needs are met.
- Collaboration with internal teams is crucial to provide excellent customer service and resolve any roadblocks.
- Staying informed about industry trends and competitor offerings will help you effectively position the company's solutions.
âš¡ Requirements
- The ideal candidate will have 2-3 years of experience in sales, customer success, or a similar role within financial services or technology companies.
- Strong verbal and written communication skills in English, Cantonese, and/or Mandarin are essential for success in this role.
- The candidate should possess the ability to convey complex information clearly and understandably to clients.
- A collaborative mindset is important, as the role requires working with various cross-functional teams to enhance customer experience.
- Resilience and patience are key traits, as the candidate will need to effectively resolve customer issues and inquiries.