✨ About The Role
- The Inside Sales Representative will manage the full sales cycle from initial account activation to ongoing account management.
- This role involves identifying new business opportunities and maximizing the value of existing accounts.
- The representative will advocate for customers acquired through partners and self-serve channels.
- Collaboration with internal teams is crucial to provide excellent customer experiences and resolve any roadblocks.
- The role requires maintaining accurate records of customer interactions and sales progress in CRM systems.
- Staying informed about industry trends and competitor offerings is necessary to effectively position the company's solutions.
âš¡ Requirements
- The ideal candidate will have 2-3 years of experience in sales, customer success, or a similar role within financial services or technology companies.
- Strong verbal and written communication skills in English are essential for conveying complex information clearly.
- The candidate should possess the ability to work collaboratively with different cross-functional teams.
- Resilience and patience are important traits for effectively resolving customer issues.
- Experience in B2B payments, cross-border payments, or other fintech services is preferred.
- Fluency in Vietnamese would be an advantage to support the Vietnamese market and clients.