Senior Veterinary Assistant, Mobile Veterinary Services

Senior Veterinary Assistant - Mobile Veterinary Services

The Senior Veterinary Assistant (SVA) - Mobile Veterinary Services (MVS) is a vital member of our veterinary medical team. The SVA supports two program functions - mobile spay/neuter surgery and mobile primary pet care – for pet cats and dogs at various locations in the Greater Los Angeles Area. The SVA drives the mobile clinic from our logistics center in Paramount to each day’s clinic location to meet the rest of the medical team. Throughout the day, SVAs communicate with clients about their pet’s care, assist the veterinarian and technician with animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under anesthesia. At the end of the clinic day, the SVA helps clean and restock the clinic and then drives it back to Paramount so it is ready for service the following day.

Work/life balance: paid vacation time to relax, paid sick time to heal, ten paid holidays to observe, plus - paid personal time to celebrate what and when you like. Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are reviewed and subject to change annually). Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional. Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on.

Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.

The target hiring range for this role is $25.00 - $26.44 per hour.

Work Schedule and Location: This is a full-time position, approximately 10 hours a day (including driving time), 4 days a week between Monday through Friday. The position requires flexibility to work occasionally beyond the scheduled work day. This position is primarily based at the ASPCA Mobile Clinics throughout the Greater LA area, however, the person in this position may be required to report to our South LA Spay/Neuter Clinic. Assignment to a particular mobile clinic is subject to change based on operational needs.

Job Responsibilities include but are not limited to:

• Care for approximately 25-30 cats and dogs per day in spay/neuter surgery; or 35-40 community cats
• Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture, intubation, ear cleaning, nail trimming)
• Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases
• Take direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technician
• Organize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilization
• Ensure anesthesia machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly
• Clean, sonicate, pack, and sterilize surgical instruments and endotracheal tubes
• Work with coworkers to clean and disinfect animal areas and facility while utilizing appropriate personal protective equipment
• Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient

Customer Service (30%)

• Communicate with all clients in a non-judgmental, effective and professional manner
• Greet clients and assist with the intake process, including assisting clients in filling out intake and service documents, flag relevant medical history
• Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks
• Explain information provided by the veterinarian about an animal's condition to clients

Other (10%)

• Safely drive and park mobile clinics to and from various locations in Los Angeles County
• Operate and troubleshoot mobile clinic generators
• Enter medical information into digital data bases as appropriate
• Represent ASPCA in a professional and courteous manner
• Provide medical information and representation to other ASPCA departments
• Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)
• Follow all written and verbally communicated CM Standard Operating Procedures
• Collaborate and foster good communication with ASPCA colleagues
• Participate in the training of CM staff by coaching, discussion, and demonstration
• Attend staff meetings and training sessions
• Perform other duties as assigned

Exemplify the ASPCA's Core Values: Commitment and dedication to improving the lives of animals, Ownership and feels responsible for outcomes, Believes in Team – that we are stronger together, Seeks to Elevate others and reimagine what is possible, Focuses on Impact, specifically making change for animals

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link to stay connected to future opportunities with the ASPCA.

Qualifications:

• Experience using a computer and navigating software applications
• Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance
• Ability to work standing for 10 or more hours
• Fear Free® Shelter certification is required within 60 days of hire
• Driving requirements: Must be willing and comfortable learning to drive our 37' Mobile Clinics (training provided by ASPCA)
• Must provide a valid driver's license upon hire
• Must pass a motor vehicle history check demonstrating a safe driving history
• Must pass a Department of Transportation Medical Exam
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work efficiently and calmly under challenging conditions
• Must maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
• Excellent animal handling skills (cats, dogs)
• Strong interest in animal welfare and serving underserved communities

Education and Work Experience: High school diploma or GED equivalent required. Minimum 1 year animal handling in a professional setting preferred, veterinary medical experience preferred. Language: English (Required). Bilingual (Spanish, Vietnamese, Mandarin, Cantonese, etc.) Strongly Preferred.