National Sales Manager
Primary responsibility is booking large, high-revenue producing events at all venues within the Duke Energy Convention Center - Cincinnati including, but not limited to, the following event types: private, corporate, association, non-ticketed, open to public and community-related events. Responsible for working in conjunction with other members of the sales staff to market the venues and initiate specific event-related promotions to increase revenue. The scope and level of responsibility includes direction and oversight of sales contracts of $500,000 or more, which requires high-level negotiation, analytical, and independent decision-making skills in managing accounts of this nature, as well as advanced skill in developing and maintaining business relationships of a high magnitude.
Essential Duties and Responsibilities:
- Assist sales team in accomplishing sales and marketing goals.
- Work closely with Visit Cincy sales team to solicit and secure sales opportunities for the center and Cincinnati hospitality partners.
- Send client pre-event information and follow-up information that affects booking.
- Quote rates, prepare proposals, client presentations, and license agreements.
- Outside sales calls and out-of-town business trips as required.
- Prospecting to uncover new sales opportunities.
- Handle pre-event correspondence and meetings until account is turned over to an Event Coordinator.
- Carry out specific marketing plan relating to events using support of advertising, as requested by the Director.
- Sales - Solicits and actively prospects business, develops and writes proposals. Develops and engages in proactive prospecting plans annually by researching target markets and planning outreach via various communication channels.
- Contract negotiation: Independently negotiates and manages the contract process of higher priority/higher impact contracts. Including revenue decisions, and finalizing external funding and pricing and agreed upon terms and clauses.
- Account management: Ongoing relationship building with existing and prospective clients. Maintain effective, professional relationships throughout sales process to ensure new and repeat sales. Manage national, regional, and local sales accounts to maximize Duke Energy Convention Center occupancy, revenues, hotel room nights, and overall economic impact.
- Budget and Planning: Annual sales plan and budget creation for industry tradeshow/conferences, sales missions, and customer engagement. Create marketing and communication plan to support tradeshows/conferences/client engagement.
- Manages all incoming emails and phone inquiries while ensuring they are promptly directed to the appropriate sales manager.
- Prepares event proposals including scheduling, space needs, pricing determination, and special concessions.
- Works with community service providers and prepares destination proposals for customer requests.
- Coordinates and conducts site visits.
- Provides oversight of sales process and sales operations procedures.
- Gathering data, analyzing findings, and applying logic and reason.
- Coordinating deadlines, prioritizing work demands, and assigning/monitoring work performed.
- Interpreting, monitoring, and reporting financial information and statistics.
- Providing advanced customer service and interpersonal skills, which includes ongoing relationship building with existing and prospective clients.
- Limited supervisory responsibilities for employees and interns in the sales and marketing department.
Qualifications:
- Associate's degree from four-year College or University in Business, Marketing, Journalism, Public Relations or related field preferred.
- Minimum 2 years sales related experience required.
- Facility/industry experience preferred.
- Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Some travel as needed.
Skills and Abilities:
- Excellent communication, organizational, and interpersonal skills required.
- Ability to effectively supervise staff.
- Ability to prioritize multiple projects.
- High aptitude for figures and advanced writing skills.
- Professional presentation, appearance, and work ethic.
- Working knowledge of spreadsheet software and word processing software.
- Proficient in Microsoft Word, Excel, and Power Point.
- Working knowledge of Momentus a plus.
- Ability to work under limited supervision and to interact with all levels of staff including management.
Compensation:
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.