✨ About The Role
- The Head of Sales & Customer Success Enablement will develop programs that enhance the effectiveness of customer-facing teams.
- Success will be measured by metrics such as time-to-ramp for new hires and the adoption of frameworks and methodologies.
- The role involves collaborating with various stakeholders across Sales, Customer Success, Product Marketing, and Revenue Operations.
- The candidate will be responsible for creating tailored learning paths that drive behavior change within the teams.
- The position requires the use of analytics to evaluate the effectiveness of enablement initiatives and iterate based on results.
- The role is pivotal in ensuring that the Sales and Customer Success teams deliver consistently excellent customer experiences.
âš¡ Requirements
- The ideal candidate has extensive experience in developing and executing enablement programs for sales and customer success teams.
- A strong background in program development and the ability to identify gaps in knowledge or skills is essential.
- The candidate should be adept at creating and curating training materials tailored to the needs of go-to-market teams.
- Experience in onboarding new hires effectively and efficiently is crucial for success in this role.
- The successful individual will have a proven track record of helping SaaS companies scale significantly in terms of revenue and team size.
- Strong analytical skills are necessary to assess the impact of enablement programs and make data-driven decisions.
- The candidate should be highly organized and capable of managing multiple projects simultaneously.