Physician Practice Operations Manager General Surgery & Urology

Your Future Role At A Glance

Locations: Austin, Texas & Kyle, Texas

Facilities: Health Transformation Building & Kyle

Department/Specialty: Surgery & Urology

Schedule: Day Shift | Full Time | 3 Days in Austin & 2 Days in Kyle

Life At Ascension: Where Purpose Meets Opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits That Help You Thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How You'll Make An Impact In This Role

Direct Multi-Site Practice Operations: Exercise complete operational ownership of the assigned Surgery and Urology practice sites across Austin and Kyle, optimizing daily workflows, clinical services, patient flow, and policy implementation.

Architect Strategic Market Growth: Partner directly with practice physicians and executive leadership to develop and execute aggressive growth strategies, business plans, and market expansion initiatives while supporting overarching financial goals.

Command Fiscal & Revenue Cycle Integrity: Monitor and manage departmental budgets, analyze billing and collection functions, oversee vendor contracts, and assist leadership with the development and implementation of physician compensation models.

Lead Comprehensive Talent & Performance Operations: Direct the entire human capital lifecycle, including recruitment, onboarding, payroll approval, and staff scheduling. Actively drive performance management, conflict resolution, and employee satisfaction initiatives.

Optimize Workforce Allocation: Engineer strategic staffing models to seamlessly meet the shifting demands of provider work and surgical schedules across both regional campuses.

Serve As An Executive Liaison: Act as the primary strategic conduit bridging practice physicians, clinical staff, and external administrative and executive leadership spheres.

Enforce Regulatory & Quality Compliance: Monitor and guarantee strict adherence to healthcare regulatory compliance, risk management standards, and internal quality metrics to safeguard patient care and institutional integrity.

Elevate Patient Care Coordination: Continually assess and optimize the quality of clinical care services by collaborating directly with patients, staff, and multi-disciplinary providers across both regional sites.

What Minimum Requirements You'll Need

Education:

• High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required.

What Additional Preferences We're Seeking

• Healthcare Operations Acumen: Proven experience in a fast-paced medical office or clinical setting, with a strong preference for backgrounds in surgical specialties or Urology.
• Exceptional Logistical Agility: A demonstrated ability to manage a split schedule (3 days Austin / 2 days Kyle) while maintaining immaculate organization and punctual territory travel.
• Advanced Communication & Interpersonal Etiquette: Superior communication skills to seamlessly adapt to different team dynamics and facility cultures across both regional locations.
• Technical Mastery: High proficiency in navigating complex medical scheduling software, electronic health records (EHR), and digital communication tools.
• Autonomous Problem-Solving: A self-motivated professional who can keep operations running smoothly without needing constant on-site oversight at either location.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.