Lead - Guest Services

Guest Services Lead

Part Time Days

Ascension St. Vincent's Saint Johns Hospital

Saint Johns, FL

Benefits

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Lead assigned staff in performing activities or tasks in guest, volunteer, and/or retail services.

• Lead or coordinate shift operations of assigned activities, resources, and/or associates.
• Serve as a technical or functional resource and performs similar duties with staff.
• Assign, monitor and review progress of work.
• Monitor and report compliance with policies and/or procedures.
• Oversee and evaluate orientation and training of assigned associates.
• May provide input in the review and evaluation of staff performance.
• Assist the leadership in developing annual goals & objectives for the department.

Requirements

Education:

• High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job-specific experience required.
• Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.

Why Join Our Team

Ascension St. Vincent's is expanding in the fastest-growing county in Northeast Florida with the addition of a fourth regional hospital, Ascension St. Vincent's St. Johns County. Serving Northeast Florida and Southeast Georgia, Ascension St. Vincent's has been providing caregivers in every discipline a rewarding career in healthcare since 1873.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

This employer participates in the Electronic Employment Verification Program.