Customer Service Representative

Customer Service Representative

Perform a variety of customer service functions.

• Handle customer service inquiries and problems.
• Provide orientation and education for various types of equipment to customers.
• May also include instructions on patient owned repairs.
• Use systems for tracking, information gathering, or troubleshooting.
• Respond to inquiries and may refer customers to secondary sources.
• Maintain records as appropriate.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

• Excellent customer service skills and communication skills.
• Flexible, schedule may vary depending on need, occasional weekend shift will be required, as well as holiday shifts.
• Must be a team player, friendly and outgoing.
• Solid computer skills.
• Ability to handle fast paced environment.
• Multi-task oriented.
• Bi-lingual (Spanish) is a plus.

Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.