Assistant Office Operations Imaging Department

Imaging Department Role at St. Vincent Fishers Hospital

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How You'll Make an Impact in This Role

• Patient Welcome & Flow: Warmly greet patients, manage check-in/check-out, and accurately schedule and confirm appointments to ensure a smooth daily flow.
• Financial & Insurance Management: Obtain and verify insurance authorizations, accurately collect co-payments, and reconcile daily financial reports and deposits.
• Data & Documentation: Meticulously verify and enter patient demographic information, secure necessary documentation, and manage all patient record release requests.
• Administrative Support: Provide essential clerical and office support, including managing charges for services, to maintain the clinic's high standard of efficiency.

What Minimum Requirements You'll Need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What Additional Preferences We're Seeking

• Must have excellent customer service skills.
• Associate will be patient facing.
• Medical Terminology knowledge or prior experience is helpful.
• The associate will be the first point of contact for our imaging department.
• Duties will include answering phones, greeting patients, controlling workflow for patient registration, order entry, burning CD's for physician offices and patients, and other administrative tasks.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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