Operations Consultant

Strategic Advisory Services

Shape a future with purpose at Arup in Dublin.

Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Operations Consulting at Arup empowers clients to achieve operational excellence by aligning people, processes, and assets across the full lifecycle of infrastructure and services. We consider the operational needs and outcomes in the design and delivery of outsourced services and deliver data-driven insights for performance and risk, working with client teams to co-create resilient, sustainable solutions. This discipline uniquely reflects Arup's purpose of shaping a better world by ensuring that operations not only work, but work for people.

The Opportunity

Build confidence, optimize operations and drive innovation and continuous improvement in the delivery of outsourced services.

As an Operation Consultant at Arup, you will:

• Governance & Operations– Support in developing governance programmes and operations plans to ensure operations are running efficiently, meeting the programmes and contractual requirements while also ensuring enhanced performance year on year.
• Stakeholder Management – Collaborate with Arup workstream leads, clients and stakeholders to ensure effective governance and operations fostering a culture of collaboration.
• Risk and Issue Management – Identify potential risks and arising issues, analyzing their impact and ensuring the implementation of controls to manage them.
• Performance Monitoring and Reporting - Develop and monitor key performance indicators (KPIs) to measure success and impact of project. Prepare and conduct executive-level reports, workshops and presentations to keep stakeholders informed and engaged.
• Process Improvement – Identify opportunities to streamline business processes and increase efficiency, bringing innovation and continuous improvement to service delivery, and ensuring that client objectives are met.
• Expertise -Develop into a Subject Matter Expert delivering analysis, identifying changes in performance / customer trends and collaborating in solution delivery.

Does this role inspire you?

We're looking for someone who is passionate about:

• Turning complexity into clarity, risk into opportunity, and operational challenges into sustainable advantages.
• Maximising impact and delivering measurable success at every stage of operations.

You'll also need:

• A third level qualification in a relevant field of management (such as operations, project, supply chain), business (such as business analytics, processes, information systems), or engineering. Other qualifications relevant to the job description will also be considered.
• A minimum of 4 years' experience in operations management and service delivery.
• Excellent communication and stakeholder management skills, with an aspiration to lead and inspire teams.
• Excellent IT skills and track record in learning and applying a variety of digital skills.

Why Arup?

At Arup, we believe in rewarding our members for their contributions to our shared success. As a trust-owned company, we have the freedom to pursue meaningful work that aligns with our purpose and values. We also offer a unique profit share program, allowing our members to share in the results of our collective efforts.

Benefits that work for you:

• Professional Growth & Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.
• Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.
• Financial Well-being & Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme.
• Wellbeing and Culture: At Arup we are committed to fostering a healthy working culture by offering a range of health and wellbeing benefits, including health insurance, flexible working schemes, wellness programmes and an Employee Assistance Programme.
• Equality, Diversity and Inclusion: We strive to embed inclusion in our way of working, our interactions with one another and the projects we deliver. We are committed to creating an inclusive working environment for talented people of any background, based on merit, fairness and respect.

At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You'll have the opportunity to do socially useful work that has meaning – to Arup, to your career, and to the clients and communities we serve.

We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued.

We welcome applications from talented individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible.

Do you want to join us in shaping a better world?