Office Services - Administrator

Front Office Coordinator

Join our team as a Front Office Coordinator, where you'll be the first point of contact for all front office activities, ensuring seamless operations within our Office Services Department. You'll also be instrumental in ensuring that office facilities and client-facing areas run smoothly and efficiently. This role is based in Penang.

The Opportunity

Act as the first point of contact for visitors and clients, providing professional and welcoming experience.

Coordinate all corporate travel arrangements, including accommodation, transportation, and travel insurance.

Manage incoming and outgoing mail, dispatch, and courier services.

Monitor office presentation standards, ensuring meeting and working areas are tidy and well-equipped.

Respond to service desk requests and escalate when necessary to resolve issues related to facilities.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

A minimum diploma in Hospitality & Tourism Management, Business Administration, or a relevant field.

Proficiency in Microsoft Office for Business and preferably experience with administrative or travel coordination tasks.

Excellent communication skills, both written and verbal.

Strong problem-solving abilities and a team-oriented mindset.

A proactive attitude with the ability to work independently and manage multiple tasks efficiently.

What we offer you

At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Please see a list of Arup's Malaysia benefits below:

Flexible working hours

Paid maternity leave for 98 days

Paid paternity leave for 7 working days

Birthday leave

Mobile phone allowance

Travel allowance

Purchase Additional leave of up to 20 days (permanent employees)

International mobility opportunities

Paid Annual subscription to relevant Professional association.

Reimbursement of Professional Engineers application and examination fees

Exam Leave (6 days)

QP allowance

Master's Degree Sponsorship Scheme

Car allowance for Associates and above.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Arup provides an environment where you will make a positive difference.