Senior Account Executive, Pharmacy Services - Remote Eligible

Senior Account Executive

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability, Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. As part of Gallagher, a global leader in insurance, risk management, and consulting, you'll be joining a team that's passionate about helping individuals and organizations thrive.

The Senior Account Executive is responsible for both core (California) and commercial account clients in the Keenan Pharmacy Purchasing Coalition (KPPC). This includes clients participating in the KPPC via private-label programs across the country. Responsible for driving service excellence to their assigned portfolio of clients. Execute client strategy, deliver and communicate the effectiveness of Keenan Pharmacy Services, coordinate timely issue resolution and drive service excellence. Develop and maintain positive relationships with internal stakeholders, external clients and marketing partners to advance the KPPC growth and client retention strategy; have a clear understanding of client needs, goals and objectives, and provide strategic pharmacy management options in support of each; analyze pharmacy utilization data and provide clients with consultative solutions to manage and control costs.

This is a remote position in the US. How you'll make an impact:

• Serve as the primary point of contact to manage client relationships, cross selling opportunities, and provide proactive consultation related to service opportunities.
• Understand and follow through on technical issues related to KPPC and related benefit products.
• Use consultative sales techniques to suggest new services and pharmacy products and make recommendations based on analysis of customer's existing benefit plans, circumstances and needs.
• Prepare and deliver client contracts/amendments for assigned book of business, ensuring all documents are fully executed in a timely manner.
• Develop and maintain successful relationships with new and existing marketing partners.
• Clearly communicate and promote the value of the KPPC.
• Maintain thorough knowledge of KPPC and new benefit products.
• Deliver informative, well-organized, accurate presentations.
• Understand how to communicate difficult/sensitive information tactfully.
• Communicate legislative changes related to pharmacy benefits.
• Other duties as assigned.

About you:

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.

Preferred: Eight (8) years' experience in Account Management or Service Delivery, including minimum of five (5) years in Pharmacy Benefit Management industry. Life/Health Agent license. Strong focus on book of business client satisfaction and client retention results. Ability to manage projects. Ability to travel. Must be a self-starter, detail oriented, and possess excellent organizational and communication skills (verbal and written). Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

Compensation and benefits:

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

Gallagher values inclusion and diversity. Inclusion and diversity is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.