Billing Operations Analyst (temporary)

Billing & Operations Analyst

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what's possible. As part of our global team, you'll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We're a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you'll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

The Billing & Operations Analyst supports the end-to-end invoicing process while contributing to operational efficiency initiatives across finance and sales operations. This role is responsible for ensuring accurate and timely billing, maintaining data integrity within systems, and supporting cross-functional teams through analysis and responsive service.

This is a temporary position that is anticipated to last for 4 months. There may be an opportunity to be converted into a Gallagher employee upon successful completion of the assignment. This is a fully onsite role based out of our Fairlawn, OH office.

How You'll Make An Impact

• Billing & Invoicing Support
• Assist in the preparation, validation, and distribution of monthly client invoices
• Support the collection and entry of client and contract data into the billing system to ensure timely and accurate invoicing
• Help maintain data integrity within ERP and billing platforms
• Cross-Functional Support
• Respond to invoicing-related inquiries from Sales and Operations teams in a timely and professional manner
• Partner with internal stakeholders to resolve discrepancies and improve billing accuracy
• Process Improvement
• Assist in evaluating current invoicing workflows to identify inefficiencies
• Contribute to process improvement initiatives aimed at increasing speed, accuracy, and scalability
• Ad Hoc Projects
• Support sales commission tracking and reporting activities
• Assist with system transitions, including migration to new time management platforms
• Participate in other operational or financial projects as needed

About You

• Foundational knowledge of Accounting or Accounts Payable (invoicing preferred)
• Proficiency in Microsoft Excel, including formulas such as SUMIF, VLOOKUP/XLOOKUP, and CONCATENATE
• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Familiarity with ERP or billing systems preferred
• Basic project coordination or project management exposure is a plus

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.