Account Manager

Gallagher Account Manager

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

The Account Manager is responsible for providing outstanding service to our Real Estate clients, resulting in retention and growth in this important industry sector. The Account Manager will participate in client facing meetings, insurer negotiations and promotion of existing and additional products and services. This individual will deliver business analysis and reporting, as well as assuming various projects to support the achievement of the Real Estate group's goals and objectives.

How you'll make an impact:

• Markets all new business and renewals (that require re-marketing) predominantly focused on supporting a Real Estate portfolio.
• Binds accounts/coverages with insurer.
• Negotiate terms/conditions with company, prepares binders and sends to client and insurer to request issuance of policy.
• Meet with or discuss with client any additional underwriting information necessary for placement of new business and/or renewals.
• Provide confirmation to the insurance company of the client's acceptance of renewal rates.
• Handle renewal negotiations with insurers based on complexity and/or expertise.
• Provide detailed summary of terms and pricing negotiated with recommendations for additional coverages and placement of all accounts handled.
• Attend client meetings to gather renewal information and participate in renewal negotiation/presentation meetings.
• Attend conferences to aid in retention and new business opportunities of various programs.
• Develop and implement new business and program opportunities.
• Maintain professional relationships with key insurers to ensure maximization of new business growth and retention opportunities.
• Collaborate with sales and operations to provide guidance and technical resources in the preparation and response of qualified RFP's as required.
• Attend appropriate industry functions.
• Special projects as assigned.

About you:

• Minimum of 8 years relevant insurance industry experience.
• Previous experience supporting a Real Estate portfolio required.
• RIBO license required.
• CIP, FCIP, CRM, or CAIB an asset.
• Expertise in Construction and CCDC wordings is an asset.
• Client service and/or advocacy experience an asset.
• Consistently demonstrated ability to handle marketing of complex accounts, including negotiation of all accounts in portfolio.
• Thorough knowledge of professional liability with a demonstrated willingness to learn other lines.
• Consistently demonstrated ability to work on own initiative including suggestion and implementation of efficiencies to increase productivity of team.
• Consistently demonstrated commitment to promotion of new business sales within team.
• Exceptional judgement skills demonstrated by clear decision making abilities.
• Consistently demonstrated ability and willingness to train more junior staff members.
• Strong analytical, organization and time management skills.
• Excellent interpersonal, written and verbal communication skills.
• Strong team player – ability to adapt to, and work cooperatively with, various individuals.
• Self-starter with high level of initiative.
• Proactive in identifying opportunities and developing solutions.
• Creative / out of the box thinking.
• Ability to work well under pressure with minimum supervision in a team environment.
• Exceptional computer and technical skills including proficiency in Microsoft office products.
• Able to adapt quickly to change.
• Demonstrated ability to re-prioritize as required.
• Ability to identify and analyze client risk exposures.
• Ability to multi-task in a fast-paced environment.

Compensation and benefits:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs.
• Life, Dependent Life and AD & D Insurance options.
• Retirement savings including RRSP including a company match, TFSA, pension and more.
• Employee Stock Purchase Plan.
• Educational expense reimbursement.
• Employee assistance programs.
• Discounted gym membership (GoodLife Fitness).
• Opportunity for flexible work arrangements.
• Paid sick days & personal days.
• Employee education recognition program.
• Employee referral bonus program.

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Artificial intelligence (AI) is not used to screen, assess or select applications for a position within Gallagher. Gallagher's AI tool is used to assist in collecting information from the candidate, ask screening questions, and schedule interviews. However, the AI tool does not make any decisions with respect to any of the information, other than identifying candidates who may meet certain pre-determined qualifications.