Client Services Specialist - Smith County

Client Services Specialist

The 4Kids4Families Client Services Specialist is responsible for ensuring the safe and efficient transportation of children to various appointments, activities, and family visits. This position requires the ability to utilize time management skills and prioritize tasks.

Benefits Include:

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental paid leave.
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development.

Responsibilities:

• Adhere to Arrow's transportation policies and procedures, overseeing the safe transportation and supervision of children.
• Assess the safety and condition of the vehicle prior to each use.
• Report any violations and accidents that occur while driving an Arrow vehicle.
• Responsible for completion of transportation logs, incident reports, mileage records, and other required documentation, ensuring compliance with agency policies and relevant regulations.
• While transporting children in care, abide by all traffic and safety laws.
• Ability to handle crisis situations and make sound decisions quickly and calmly.
• Responsible for the supervision of SSCC youth during appointments, activities, and family visits may be required.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Qualifications:

• High School diploma or GED required.
• 2-3 years of experience in child welfare services preferred.