Social Services Coordinator

Social Services Coordinator

The Social Services Coordinator manages and coordinates social service programs, ensuring that clients receive necessary resources and support. This role involves case management oversight, policy implementation, and interagency coordination to enhance service accessibility for Arkansas residents.

Position Information:

Job Series: Social Services Programs - Career Path

Classification: Social Services Coordinator

Class Code: SSP11P

Pay Grade: SGS07

Salary Range: $57,531 - $84,879

Primary Responsibilities:

• Oversee case assignments and workload distribution among social services staff.
• Ensure programs comply with state and federal guidelines.
• Develop partnerships with community resources and service providers.
• Monitor program effectiveness and recommend improvements.
• Provide training and support to frontline social workers.

Knowledge and Skills:

• Strong organizational and analytical skills
• Ability to manage and coordinate multiple cases and projects
• Excellent problem-solving and communication abilities
• Case management and service coordination
• Knowledge of crisis intervention and de-escalation techniques
• Knowledge of Arkansas social service laws, policies, and regulations
• Intermediate in data management, reporting, and documentation
• Familiarity with trauma-informed care and cultural competency
• Understanding of behavioral health and protective services

Minimum Qualifications:

• Minimum of three years of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock