The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery. Primary responsibilities include assisting in client intake and service referrals, providing basic counseling and resource navigation, maintaining accurate records and case documentation, and supporting community outreach and public education initiatives.
Knowledge and skills required include strong organizational and administrative abilities, excellent customer service and communication skills, and the ability to handle sensitive information with confidentiality.
Minimum qualifications include a minimum of six months of social work experience, and required background checks and child/adult maltreatment registry checks. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.