Servicenow Developer - 111346 - 6454

Servicenow Developer

We are seeking a highly skilled ServiceNow Developer to join our ITSM team, which plays a pivotal role in the operational support of our mission-critical systems. This role involves enhancing and expanding the ServiceNow platform that underpins the operations of the bulk electric grid and wholesale power markets. The ideal candidate will design, build, and maintain ServiceNow solutions to improve our operational efficiency. This position offers a hybrid work schedule, allowing for a balance between office presence and remote work flexibility.

Responsibilities

• Design, develop, and optimize the ServiceNow environment using Flow Designer and Integration Hub to replace generic scripting.
• Integrate ServiceNow with various systems, including CMDB and ERP systems, to ensure seamless data flow and operations.
• Manage and execute incident, change, and configuration management processes within the ServiceNow platform.
• Support and maintain mission-critical applications, ensuring high availability and optimal performance.
• Collaborate with cross-functional teams to align technology solutions with business requirements.
• Adhere to and contribute to the development of best practices throughout the software development life cycle.
• Act as a trusted advisor within the team, providing expertise and guidance on the ServiceNow platform.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in developing and supporting IT solutions on the ServiceNow platform.
• Strong working knowledge of ServiceNow modules such as ITSM, Change, CMDB, and ITAM.
• Experience with Flow Designer and Integration Hub within ServiceNow.
• Familiarity with ITIL processes, including incident and change management.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Ability to work collaboratively in a cross-functional team environment.
• ServiceNow Certified System Administrator or Certified Application Developer preferred.
• Additional certifications in ServiceNow ITSM or ITOM are considered a plus.
• Strong communication and interpersonal skills.

Pay Range: $49.00 - $68.00 per hour

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline - it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellb ats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants.