Senior Manager, People Support

Senior Manager, People Partner Support

The People Partner Support team delivers scalable, consistent, and future-ready people experiences across Realty People and broader trade organizations, supporting over 8,000 field technicians and their leaders. This team enables People Partners and business leaders by removing friction, improving processes, driving systematic change in people practices, and shaping the future of work with insight and empathy. As a Senior Manager, you will play a critical role in supporting a high-population trade organization while leading transformation across people practices and ways of working. This role sits at the intersection of enablement, process improvement, and organizational change—driving consistency, surfacing systemic issues, and scaling improvements across the People ecosystem. You will also serve as the primary liaison to People Centers of Excellence (COEs), ensuring feedback, insights, and execution are aligned with enterprise strategies. If you're passionate about operational excellence, people experience, and transforming how organizations work at scale, this role offers an opportunity to make a significant impact.

What you'll do...

• Enable Large-Scale Support: Deliver people support across a high-population trade organization, ensuring consistent application of people practices and tailored support for a complex workforce.
• Be the COE Liaison: Serve as the primary connector with People COEs, surfacing feedback, influencing consistency in practice and process, and ensuring successful adoption of enterprise initiatives.
• Lead Systematic Change: Drive consistency and scalability in people practices, workforce planning, and associate experience by identifying root causes, improving processes, and embedding sustainable solutions tied to the people strategy.
• Coach Leaders: Act as a trusted advisor for frontline managers and leaders, providing coaching on effective people management, talent development, and associate engagement.
• Transform Processes: Partner cross-functionally (Associate Relations, HR shared services, People Partners, and business teams) to streamline delivery, remove friction, and embed future-ready ways of working.
• Champion Change Adoption: Lead change management efforts for people initiatives, ensuring smooth rollout, high engagement, and long-term sustainability across the organization.
• Amplify Associate Voice: Monitor organizational sentiment, identify capability gaps, and champion strategies that elevate engagement and manager effectiveness.
• Innovate with Technology: Contribute to the development and adoption of self-service and GenAI-enabled tools to improve speed, accessibility, and efficiency of people processes.

What you'll bring...

• Experience supporting large field-population organizations or large trade workforces with diverse needs.
• Proven success in driving systemic change in people practices, ways of working, and organizational effectiveness.
• Skilled at serving as a connector between business needs and COE strategies, ensuring alignment and scalability.
• Strong capability in coaching leaders, influencing stakeholders, and navigating complex environments with empathy and pragmatism.
• A systems thinker who understands the interplay of people, process, and technology and applies that lens to design sustainable solutions.
• Resilient and adaptable in the face of ambiguity, with a continuous improvement mindset.
• Passionate about improving the associate experience, building leadership capability, and unlocking capacity for people teams.
• Collaborative, with a proven ability to align diverse stakeholders and drive results across matrixed teams.

Qualifications:

• Experience supporting a large field-based operations, preferably a trades organization
• Experience supporting HR Shared Services

Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing Belonging- unique styles, experiences, identities, ideas and opinions while being welcoming of all people. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J).

The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

PHR or SPHR Human Resources Professional certification, Project Management Certification, Project management experience, Supervisory experience

Primary Location...

2608 Se J St, Bentonville, AR 72716-3724, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.