Neuroscience Service Line Program Manager

Job Opportunity at Arkansas Children's

Full Time, Monday-Friday Plans, implements, evaluates, and enhances patient care service delivery and program development with the service line. Coordinates management across the continuum of care, which includes planning and implementation of clinical protocols and practice management guidelines, monitoring care of inpatient and outpatient clinical practice.

Required Education: High school diploma or GED or equivalent. Recommended Education: Bachelor's degree in a related field of study.

Required Work Experience: High School Diploma/GED and 5 years of relevant experience, including at least 1 year in a leadership role. In lieu of a High School Diploma/GED, 7 years of experience with at least 1 year in a leadership role. Recommended Work Experience: Formal education may substitute for work experience on a year-for-year basis (eg., one year of education = one year of experience).

Required Certifications: Occupational Therapist (OT) License - Arkansas State Medical Board, Physical Therapy License (AR or Compact State) - Arkansas State Board of Physical Therapy, Registered Nurse (RN) license - Arkansas or Compact State, Speech-Language Pathology License - AR Board of Examiners Speech-Language Pathology and Audiology.

Description:

• Coordinates clinical activities across the continuum of care, which includes planning and implementation of clinical protocols and practice management guidelines, monitoring care of hospitalized patients, and serving as a resource for clinical practice.
• Provides for intra-facility and regional systems development, participates in case review, implements practice guidelines, and directs community education.
• Serves as the liaison to administration and represents the service line on various hospital and community committees to enhance and foster optimal systems.
• Serves as an internal resource for staff in all departments and acts as an extended liaison for other system entities. Stabilizes the complex network of many disciplines that work to provide high-quality children's care.
• Promotes collaborative interdisciplinary teamwork in planning, coordinating, implementing, and evaluating individualized plans of care for assigned patients.
• Develops and maintains a practice environment, which promotes collaborative interdisciplinary teamwork, clinical questioning, learning and development, and high-quality, safe, timely and efficient care.
• Encourages physician, staff, and family involvement in evaluating and improving care delivery via data collection and analysis.
• Develops quality improvement processes that include goals and performance targets for clinical processes, outcomes, and system issues.
• Manages and oversees Arkansas Children's CARF Accreditation Process.
• Maximizes resources to provide employees with tools, resources and environment to succeed.
• Hires, terminates, evaluates, coaches and consoles and trains staff members.
• Applies critical and systems thinking, role modeling and mentoring skills to create a culture of advancement of evidence-based practice and research.
• Other duties as assigned.

Arkansas Children's is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children's is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children's Hospital has received Magnet Status for nursing excellence and patient outcomes. And we are nationally ranked for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better." Michael – Business Operations Manager

"Arkansas Children's Hospital is a prestigious institution that cares for children." Linda – Information Systems Analyst

"We are an organization of care, love, and hope while we champion children." Angela – Parking and Fleet Coordinator

"Care, love, and hope for children!" Kathy – Administrative Assistant

When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws.