Team Leader Enabling Services

Job Title

Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together – and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

This job posting is anticipated to remain open for 30 days, from 15-Dec-2025. The posting may close early due to the volume of applicants.

Digital Strategic Enablement (DES)

is a newly established vertical within Digital Enabling Services. Its mission is to optimize the operating rhythm of the Digital Division by delivering integrated planning, governance, and engagement strategies that:

• Enhance transparency
• Accelerate outcomes
• Foster a culture of continuous improvement

The Team Leader will be responsible for building and leading the new Value Operations team. This team will initially focus on delivering the following core services and outcomes:

• Information Management
• Oversight and strategy of SharePoint communications, newsletters, and Records & Information Management (RIM) processes
• Value Repository & Success Stories
• Evolve and maintain Digital's Value Repository with a strong emphasis on data storytelling and alignment to OKRs
• Run-the-Business / Operational Services
• Manage departmental budgets, project coordination, and capacity planning for special initiatives
• Cross-Vertical Partnerships
• Collaborate with other DES verticals to ensure cohesion, alignment, and consistency across services

Position Responsibilities

Responsible for developing and executing strategy for a new team in Digital Enabling Services building

Effectively lead a team of 3-6 associates and/or contractors.

Provide leadership, development, and mentoring to associates through examples and timely feedback, holding the team accountable for quality and timely results

Inspire personal growth through proactively identifying and coaching knowledge, developments, and skills needed for the future and ensure succession depth

Align team activities, strategies, responsibilities, priorities, and objectives with the area and firm's strategic direction

Understanding of the team's systems, tools, processes, and reporting, including but not limited to Clarity, Aha!, SharePoint, PowerPoint, dashboards, etc.

Lead, partner, and execute on-going improvements for processes and operational ways of working related to the team (e.g. resource management, reporting, governance, and support processes)

Establish and maintain effective and transparent communications and relationships across teams, departments, the Digital Division, and Firm, such as Operational Enablement, Strategic Initiative Management, Product Management, Shared Technology Services and other divisions throughout the firm, such as Finance, Firm Planning and Execution Excellence, and others.

Support senior leadership through ad hoc requests – able to appropriately react to issues, feedback, and other requests while leading team resources with appropriate urgency

Compensation

Hiring Minimum: $117000

Hiring Maximum: $199300

Skills/Requirements

Bachelor's degree required

MBA or graduate degree preferred

Experience in planning for execution in Agile and Agile Transformations preferred

5 or more years of related business experience with increasingly responsible positions. Experience must include leading teams, planning, setting strategy and direction, and leading large, complex efforts. 1 year of leadership experience including significant people responsibilities and delivering results through others.

5+ years of project or product management experience

Strong systems thinking and integration management analytical skills

Strong interpersonal and communication skills (both verbal and written) with an ability to influence directly and indirectly across the firm.

Strong critical thinking, problem-solving, decision-making and collaboration skills with demonstrated ability to deliver results in partnership

Experience mentoring associates at all levels

Ability to multi-task; able to effectively handle multiple priorities/ responsibilities

Able to effectively lead and thrive in ambiguity in a constant state of fast-pace changes

Demonstrated experience in managing "upward" among senior leadership

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.