Patient Service TECH - CMV (delivering Medical Equipment) Mon, Thu, Fri, Sat, Sun 1:00pm - 9:30pm

Delivery Technician

The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) in patient homes. You will educate patients on basic equipment use and ensure safe operation while providing high-quality customer service.

This role plays a critical part in supporting patient safety, comfort, and independence. At our Phoenix Metro market, you'll join a flagship facility, supportive, tight-knit team where you're known, valued, and trusted. You're not just dropping off equipment; you're providing essential support to patients in their homes.

Key highlights include:

• Larger branch with close teamwork and strong support
• Clear on-call expectations with transparent rotation
• Hands-on role with mechanical and patient-facing responsibilities
• Stable schedule with flexibility
• Safe Driver Bonus eligible

Schedule:

• Multiple shifts available – we service patients 7 days a week

On-Call Transparency:

• On-call once every 3 to 4 weeks
• Paid an on-call stipend
• Paid from the moment you leave home for a call
• Overtime paid if on-call causes over 40 hours in the week
• Techs can take vehicle home for on-call duties – with management approval

Travel Requirements:

• Service radius up to 2 hours from the branch

Salary Range:

• $19.00-$23.00 per hour
• Pay varies based on experience, skills, and location
• Eligible for Safe Driver Bonus

What you'll do:

• Safely lift, carry, and maneuver equipment ranging from 10 lbs – 160 lbs as part of daily deliveries and setups
• Deliver, set up, and pick up DME and supplies inside patient homes
• Provide clear, compassionate, professional instruction on equipment use
• Offer a high level of customer service and support to patients who may rely on this equipment for life-sustaining needs
• Load and unload equipment from the delivery vehicle
• Respond to emergency delivery requests when needed
• Complete delivery logs, pickup forms, and vehicle documentation accurately
• Maintain supply components in patient profiles
• Assist with equipment cleaning and minor repairs
• Perform routine vehicle checks
• Support additional duties as assigned

Required:

• Ability to lift, carry and maneuver equipment weighing up to 50 lbs. as part of daily deliveries and set-ups
• High school diploma or equivalent
• At least one-year of related work experience is required
• 21 years of age or older
• Valid driver's license
• Completion of Apria's Driver Training Program
• English reading, writing, and speaking skills

Top attributes for success:

• Willingness to learn
• Dependability
• Adaptability
• Strong customer service and bedside manner
• Mechanical aptitude
• Comfort entering patient homes

Why you'll love working here:

• You make a meaningful impact on patients' lives
• Supportive small-team environment
• Transparent and hands-on leadership
• Predictable schedule with some flexibility
• Training and development opportunities
• Independent work with strong team support

Teammate Benefits:

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.