Medical Screener - Reception Technician (customer Service) (bilingual - English/spanish)

Job Title

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

The role includes:

• Assisting qualified donors in completing the screening process.
• Performing health screening procedures such as blood pressure, pulse, weight, and temperature.
• Educating new donors on the use of therapeutic products made from donated plasma.
• Maintaining alertness and awareness to any reaction by a donor during or after the pheresis process.
• Ensuring the accurate recording of donor data in the electronic donor information management system.
• Maintaining a clean and efficient work environment.
• Promoting safety in all actions.
• Performing other job-related duties as assigned.

Your skills and experience:

Education:

High school diploma or equivalent required.

Experience:

Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.

Working Conditions:

Understand, remember and apply oral and/or written instructions.

Understand and follow basic instructions and guidelines.

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100% of time.

Reach, bend, kneel and have high level of manual dexterity.

Occasionally be required to lift and carry up to 25 pounds.

Fast-paced environment with frequent interruptions.

Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.

Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.

Required to work overtime and extended hours to support center operational needs.

About CSL Plasma

CSL Plasma operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe, and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL (https://www.csl.com/careers/inclusion-and-belonging).

Do work that matters at CSL Plasma!

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.