Join a growing healthcare contact center here in the Valley!
Healthcare Customer Service Rep Job Description:
Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management
Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members' care partners like pharmacies, testing laboratories, specialists, and insurance
Collaborate with providers and other operations team members to complete urgent tasks
Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.
Healthcare Customer Service Rep Main Details: Healthcare Customer Service Rep Start Date: June 30th.
Pay: $19.25/Hour. Will be $24.00/Hour on Weekend shifts!
Schedule: Choose your own schedule from available 1st & 2nd shifts (Schedules with start times between 5:00am – 1:00pm)
Must be able to work 1 weekend day!!
Location: Downtown Tempe. Near Rio Salado & Priest
Benefits of this Healthcare Customer Service Role:
Endless career advancement opportunities with a growing & upcoming company
Will work out of a brand new building in DT Tempe
Paid sabbatical after 5 and 10 years
Employee Assistance Program – Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Free memberships for yourself, your friends and family
Pre-tax commuter benefits
PTO cash outs – Option to cash out up to 40 accrued hours per year
They pay 100% life insurance and disability insurance
401K Match
Job Type & Location
This is a Contract to Hire position based out of Tempe, AZ.
Pay and Benefits
The pay range for this position is $19.25 – $19.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision – Critical Illness, Accident, and Hospital – 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available – Life Insurance (Voluntary Life & AD&D for the employee and dependents) – Short and long-term disability – Health Spending Account (HSA) – Transportation benefits – Employee Assistance Program – Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe, AZ.
Application Deadline
This position is anticipated to close on Nov 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.