Front Desk Patient Financial Services Pediatrics

Job Title

This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement.

Core functions include performing pre-registration/registration processes, verifying eligibility, obtaining authorizations, submitting notifications, verifying patient's demographics, and accurately inputting information into the system to maximize reimbursement and minimize denials/penalties from the payor(s).

Additional responsibilities involve verifying and understanding insurance benefits, collecting patient responsibility, providing financial counseling, acting as a liaison between the patient, billing department, vendors, physician offices, and payors, communicating with physicians and hospital staff, meeting monthly individual accuracy and collection targets, and consistently meeting monthly individual productivity goals.

Minimum qualifications include a high school diploma or equivalent, knowledge of patient financial services, financial, collecting services or insurance industry experience processes, the ability to manage multiple tasks simultaneously, and strong interpersonal, oral, and written communication skills.

Preferred qualifications include work experience with the company's systems and processes, previous cash collections experience, and additional related education and/or experience.