Food Service Manager

Food Service Manager

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

• Leadership
• + Use Aramark's coaching model to engage and develop team members to their fullest potential
• + Reward and recognize employees
• + Ensure individual and team performance meets objectives and client expectations
• + Plan and lead daily team briefings
• + Ensure safety and sanitation standards in all operations
• Client Relationship
• + Identify client needs and communicate operational progress
• Financial Performance
• + Ensure the completion and maintenance of P&L statements
• + Deliver client and company financial targets
• + Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Productivity
• + Bring value through efficient operations, appropriate cost controls, and profit management
• + Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• + Ensure entire team is trained and able to implement
• + Supervise team regarding production, quality and control
• Compliance
• + Maintain a safe and healthy environment for clients, customers and employees
• + Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Additional Responsibilities
• + Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• + Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Qualifications

• + Requires at least 1 year of experience
• + Requires at least 1 year of experience in a management role
• + Bachelor's degree or equivalent experience preferred
• + Strong interpersonal skills
• + Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• + Ability to demonstrate excellent customer service using Aramark's standard service model
• + Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• + Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• + Must be able to stand for extended periods of time.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.