Customer Service Representative

Customer Service Representative

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Customer Service Representative that addresses client concerns and issues in a confidential, neutral, and non-partisan manner.

Why you should apply to be a Customer Service Representative:

• Payrate: $16.00/hr
• Location: Phoenix AZ 85031
• Schedule: Monday – Friday, 8:00am – 5:00pm
• Employment Type: 12-month Contract

What's a typical day as a Customer Service Representative? You will:

• Provide a service such as a license, registration, title, permit, or program eligibility information.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
• Refer unresolved customer grievances to designated departments for further investigation.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments

This job might be an outstanding fit if you have:

• Proven experience as a Customer Service Representative or in a similar role.
• Excellent communication, interpersonal, and problem-solving skills.
• High school diploma or equivalent is required.

What happens next:

Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more! Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Get a complete career fit with Kelly®.

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.