Senior Support Consultant – Technical Marketing

Senior Sales Support Consultant

Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Senior Sales Support Consultant, you'll be at the center of driving growth and success for our Cat® MineStar™ Command for hauling product line. This strategic role connects innovation, customer success, and global impact. Are you ready to bridge the gap between engineering and technology marketing? In this position, you'll shape how we communicate and deliver value to customers worldwide. While you won't lead sales opportunities, you'll serve as a trusted partner—empowering sales teams with impactful technical marketing strategies and materials. Your ability to combine expertise with marketing insight and application knowledge will influence how cutting-edge solutions are presented to the market.

Why This Role Is Exciting

• Be a critical contributor to help Caterpillar grow one of the most advanced technologies in the mining and quarry industries
• Grow and apply deep expertise in staffed and autonomous mining technology to support regional sales teams to meet sales goals and growth objectives
• Create go-to-market strategies, marketing communications and sales collateral
• Develop messaging, content and present at regional MineStar dealer and customer events and major industry events such as MineExpo and ConExpo to promote autonomous technology
• Build strong relationships with senior leaders across the organization

What You Will Do

• Regional Engagement & Enablement
• Support regional sales managers and go-to-market teams by providing technical and application expertise and commercial process know-how.
• Prepare and deliver training materials to empower regional sales teams, Cat dealers and customers to promote and adopt mining autonomy solutions
• Organizational Excellence
• Lead and participate in regular meetings with core teams and leadership.
• Maintain strong organizational and communication skills to manage multiple priorities across global regions.
• Lead strategic projects to improve our go-to-market initiatives and supporting processes.

What Skills You Will Have

• Industry Knowledge: Experience in technology or technical marketing. Applies this knowledge to support sales strategies and provide relevant insights that resonate with customers and stakeholders.
• Decision Making and Critical Thinking: Applies analytical skills to uncover trends, optimize sales support processes, and provide actionable insights tailored to the mining sector.
• Customer Focus: Prioritizes customer satisfaction by aligning solutions with the unique needs of mining operations.
• Effective Communications: Excels in presenting technical and strategic information clearly to both internal teams, dealers and customers.
• Relationship Management: Builds and maintains trusted relationships with customers, vendors, and internal stakeholders.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate offerings that address clearly understood customer needs.

Top Candidates Will Also Have

• Bachelor's degree, preferably in Engineering, Marketing or Business Administration
• Previous dealer interaction, commercial experience and/or product group experience.
• Quarry and Mining industry experience.
• Experience in mining technology or autonomy within or outside of Caterpillar

Additional Information

• The primary work location for this role is Peoria, IL, or Tucson, AZ, with a requirement to work on-site full-time at a Caterpillar facility.
• This position may require 25 – 50 % travel, including international travel
• Domestic relocation assistance is not available. Visa sponsorship, international assignments, or payroll transfers are not available for this role.
• Summary Pay Range: $126,000.00 - $189,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
• Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
• This position requires working onsite five days a week. Visa Sponsorship is not available for this position.
• This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer.