Senior Software Engineer

Senior Engineer - Generative AI

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The successful candidate for this role will be responsible for developing and implementing cutting-edge AI solutions leveraging generative AI techniques and working with large-scale datasets. You will collaborate with cross-functional teams to design, develop, and deploy highly scalable and fault tolerant AI applications and models that drive innovation and enhance efficiency in customer servicing space.

We are seeking a highly skilled and experienced Senior Engineer with expertise in Generative AI, AI/ML, Java, and Python to join our team. Responsibilities include:

• Develop and implement generative AI applications using Java and Python and leading industry tools and frameworks.
• Collaborate with data scientists and engineers to design and optimize AI/ML solutions.
• Conduct research and stay up to date with the latest advancements in generative AI and AI/ML technologies.
• Analyze large-scale datasets to identify patterns, trends, and insights that can be leveraged for AI model development.
• Optimize and fine-tune AI models to improve performance, accuracy, and efficiency.
• Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.
• Collaborate with software engineers to integrate AI models into existing servicing applications and ensure scalability and reliability.
• Conduct code reviews and provide technical guidance and mentorship to junior team members.
• Stay abreast of industry best practices and emerging trends in AI/ML, Java, and Python development.
• Participate in cross-functional team meetings, brainstorming sessions, and knowledge sharing activities to foster innovation and continuous improvement.
• Leverage cloud platforms for ML and data engineering solutions.
• Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes.
• Utilize knowledge of banking data for relevant data engineering tasks.
• Experience with Agile methodologies and practices.
• Strong analytical skills to solve problems and troubleshoot issues.

Qualifications & Skills:

• Degree in Computer Science with 8 years in experience
• Proficient in programming languages: Python, Java, Scala, and others.
• Deep understanding of various machine learning algorithms such as regression, classification, clustering, and deep learning.
• Familiarity with popular ML frameworks such as TensorFlow, PyTorch, or scikit-learn.
• Skilled in working with Big Data platforms and Big Data lakes.
• Proficient in cloud computing technologies.
• Familiarity with banking data structures and requirements.
• Strong skills in designing and modeling complex systems and architectures.
• Proficient with containerization and orchestration using Docker and Kubernetes.
• Commitment to staying updated with industry trends.
• Strong leadership and communication skills.
• Ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Excellent problem-solving and analytical skills.

Salary Range: $120,000.00 to $210,000.00 annually bonus benefits

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Req ID: 25015247