Mortgage Support Specialist I

Mortgage Support Specialist I

The Mortgage Support Specialist is responsible for providing support to various production teams within the Residential Lending Department. The specialist receives and uploads conditions/documents pertaining to loans. They initiate third party orders such as appraisal, title, flood, insurance, credit, verifications of employment, etc. The specialist sends various letters to clients to ensure City National Bank remains in compliance with all federal, state, and local regulations. They review and approve title commitments and ensure they meet City National Bank's requirements. The specialist ensures hazard and flood policies are acceptable and meet City National Bank's requirements. The specialist reviews and clears conditions within authority. They obtain project approval for various condo and co-op projects. They perform routine data entry and validation tasks. Other duties as assigned by management.

Required Qualifications:

• H.S. Diploma
• Minimum 1 year of recent mortgage experience
• Minimum 1 year of administrative/office clerk experience

Additional Qualifications:

• Ability to identify and resolve problems in a timely manner.
• Strong attention to detail and accuracy.
• Ability to maintain high levels of performance, especially in stressful situations.
• Excellent written and verbal skills.
• Excellent organizational skills.
• Proficient PC skills, including Microsoft Office and Loan Origination systems

What's in it for you?

Compensation: Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location.

Benefits and Perks: At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

About Us: Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

Inclusion and Equal Opportunity Employment: City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.