Litigation Operations Support Analyst

Litigation Operations Support Analyst

Phoenix, Arizona

To proceed with your application, you must be at least 18 years of age.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for handling moderately complex legal documents; knowledge of a subset of documents necessary to provide thorough responses on behalf of the bank to 3rd parties. Key responsibilities include interpretation, sound judgment, informed decisions, restricting accounts, and compliance with state, federal requirements and privacy laws. Job expectations include maintaining caseload and adherence to production, quality requirements and required deadlines.

Responsibilities:

• Accurately interprets legal documents
• Manages caseload effectively
• Submits timely accurate responses to legal matters
• Communicates effectively with external third parties
• Makes decisions with minimal support
• Reads and interprets legal orders to document requests or restrict and monitor accounts based on findings from cases or escalation requests
• Negotiates deliverables and due dates required for Federal, State, Civil, and Criminal legal documents
• Partners with banking centers, internal and external attorneys, customers, and Federal, State, and local agencies to document and maintain case files using internal tracking systems

Skills:

• Organizational Effectiveness
• Research
• Analytical Thinking
• Business Acumen
• Interpret Relevant Laws, Rules, and Regulations
• Pipeline Management
• Risk Management
• Organizational skills and the importance of being detailed oriented
• Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.
• Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.
• Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.
• Communication Skills: Communicate effectively both written and verbal, tailor communications to audience, actively listen and follow-up with questions and updates to involved parties.

Required Skills:

• Attention to detail
• Strong organizational skills
• Ability to work under minimal supervision

Desired Skills:

• Previous QA experience
• High quality scores

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.