Guest Service Attendants (bell Attendant)

Guest Services Attendant

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

• Rate: $15.00 tips
• Guest Services Attendants are in constant communication with the Front Office and Valet Team to ensure guests are escorted and their luggage & personal items are transported to and from the guest rooms efficiently.
• It is important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features.
• Additionally, the Guest Service Attendant role is to assist in ensuring efficient check-in and checkout experience.
• This role consists of a high volume of walking.
• This highly visible role gives opportunity for casual conversation and Hotel or local recommendations.

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Valid Driver's License
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Basic computer knowledge.
• Must be able to work a flexible schedule throughout the week to accommodate resort business levels.
• Exceptional customer service.
• Ability to stand for up to 8 hours.

Benefits & Perks:

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process: We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location: US-AZ-Scottsdale

Organization: Grand Hyatt Scottsdale Resort

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: SCO006013

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.