Customer Service Advocate

Specialty Drug Advocate

Join a growing healthcare organization as a Specialty Drug Advocate, where you'll play a vital role in helping members access life-saving medications through prescription drug assistance programs.

Key Responsibilities:

• Conduct outbound calls to educate patients on alternate funding programs and assist with enrollment.
• Coordinate with physicians and manufacturers to complete and submit MAP/PAP applications.
• Ensure pharmacy claims are processed correctly once funding is secured.

Qualifications:

• Experience in outbound calling or outreach (collections, case management, recruiting are a plus).
• Strong customer service skills and comfort in a call center environment.
• Proficiency in Microsoft Office Suite and basic math skills.

Duration:

6-month contract with potential for extension or future opportunities.

This is a fantastic opportunity to make a meaningful impact in patients' lives while gaining experience in a fast-growing healthcare setting.

Pay and Benefits:

The pay range for this position is $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Tempe, AZ.

Application Deadline:

This position is anticipated to close on Oct 31, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.