Operations Analyst - Remote Eligible

Operations Analyst

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.

Frequently, medications cause more harm than good. Incorrect drugs and doses cost the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.

The Role

We are looking for a motivated and detail-oriented Operations Analyst to support Arine's Operations teams (includes Clinical Care, Implementation and Support Desk). In this role, you'll contribute to strategic and operational initiatives that help scale our clinical impact and improve team efficiency. This is a great opportunity for someone early in their operations career who is passionate about healthcare, eager to learn, and excited to work in a fast-paced, mission-driven environment.

What You'll Be Doing

• Support the Operations Leadership team in tracking and analyzing performance metrics
• Assist in improving systems and workflows that help Arine's Delivery teams operate at scale
• Help coordinate projects and processes involving cross-functional teams like Product, Engineering, Implementation, and Client Success
• Maintain and update internal documentation on workflows and standard operating procedures
• Assist in the management and administration of tools used by the Operations teams
• Pull and organize operational data to support reporting, analysis, and decision-making
• Provide day-to-day operational support to ensure Clinical, Implementation and Tech Support team success
• Identify and suggest improvements to processes and tools

Our Ideal Candidate Possesses

• 2–5 years of experience in an operations, project coordination, or analyst role - experience in healthcare or technology is a plus
• A curious and proactive mindset with a strong desire to learn and grow
• Basic analytical skills and comfort working with spreadsheets, dashboards, or other data tools
• Familiarity with task/project management tools like Jira, Smartsheets, Asana, or similar
• Strong organizational, communication, and documentation skills
• Ability to manage multiple tasks and stay flexible in a fast-paced startup environment
• Interest in healthcare innovation and improving population health through technology

Remote Work Requirements

• An established private work area that ensures information privacy
• A stable high-speed internet connection for telephonic and/or remote work
• This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings

Perks

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

Salary Range: $100,000 - $130,000/year, depending on experience and location. This range represents base salary and does not include additional compensation, benefits, or perks.

Job Requirements:

• Ability to pass a background check
• Must live in and be eligible to work in the United States

Information Security Roles and Responsibilities:

All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.

Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.