Workday Support Analyst (open To Remote) - Remote Eligible

Workday Support Analyst

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Arch began its Workday journey in 2020 and is continuing to build a strong, scalable HCM solution as part of our full platform solution. We are seeking a Workday Support Analyst to join our People Operations team to optimize and support our Workday HCM environment.

The Workday Support Analyst is a key contributor within the People Operations team, supporting the day-to-day effectiveness of our Workday HCM platform. Reporting to a Senior Workday Analyst, this role is ideal for someone looking to deepen their Workday expertise, strengthen HR systems fundamentals, and grow into increased responsibility over time. We take a consultative approach in People Operations, so you will be working directly with our stakeholders to understand needs and recommend solutions.

This role is open to remote, with a preference for candidates who are located within travel distance of one the following offices - Raleigh, NC, White Plains, NY or Jersey City, NJ.

Responsibilities:

Core Support & Execution

• Support day-to-day Workday HCM requests, including troubleshooting configuration and business process issues
• Assist with testing, documentation, and deployment of Workday changes and releases
• Help maintain data integrity through audits, analysis, and issue resolution

Process & Enablement

• Create and maintain job aids, documentation, and training materials
• Support training for HR Analysts on new processes and system updates

Growth & Learning

• Stay current on Workday releases and support impact assessments for the organization

Required Skills & Experience:

• 2+ years of hands-on Workday HCM administration experience
• Strong understanding of human resources processes and data
• Experience designing and configuring multiple Workday modules
• Knowledge of Workday Business Process Framework
• Ability to manage multiple priorities, projects, and requests simultaneously
• Strong communication skills with the ability to translate technical concepts for non-technical audiences
• Workday HCM certification or equivalent training preferred

Education:

• Bachelor's degree or equivalent combination of education and experience

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

For NYC/Jersey City Area; $105,000 - $120,000

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.