Membership Sales Advisor

Membership Sales Advisor

Arch Amenities Group, the world's leading fitness, spa, and leisure firm, is currently hiring a Membership Sales Advisor at a premiere location in River North. The Membership Sales Advisor is responsible for establishing and maintaining a quality membership base for the facility along with front desk support.

The Membership Sales Advisor will earn $22/hour with a guaranteed 40-hour work week. They will have additional commission earnings opportunity of $25-$35 per membership sale along with monthly bonus potential for hitting sales goals. No monthly commission cap.

Responsibilities:

• Provide facility tours to prospective members along with sales presentations of membership and ancillary services.
• Handle telephone solicitation, prospecting, and other follow-up.
• Generate membership prospects through referrals, outreach, and tabling.
• Maintain lead pipeline through use of company CRM inclusive of sales pushes and lead follow-ups.
• Completion of new member onboarding including booking of complimentary services and highlighting any promotions and benefits of the club.
• Handle membership additions/cancellations and manage member churn.
• Assist with the development of promotional materials to generate prospects and solicit ancillary services.
• Meet or exceed monthly membership goals while maintaining a customer-focused approach.
• Collaborate with the team to support onsite/offsite events and promotions.
• Attend all scheduled training and meetings as required.
• Assist with front desk coverage including occasional open/close as needed.
• Timely and punctual when reporting to work.
• Tactfully able to communicate and enforce rules with members.
• Other duties as assigned.

Qualifications:

• High School diploma or GED.
• Sales experience in a service-oriented industry.
• Effective leadership, promotional and management skills with a strong work ethic.
• Possess the ability to prospect new members.
• Possess effective verbal/written communication and expression.
• Good listening skills with the ability to show empathy.
• Adaptable and flexible under stressful and/or unusual situations.
• Must exhibit organizational and time management skills.
• Ability to work independently.
• Excellent customer service skills.
• Proactive, energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Able to show initiative and make decisions.
• Must be able to troubleshoot and anticipate problems.
• Consistently exhibit team spirit promoting a productive environment.
• Ability to meet deadlines and work well under pressure.
• Normal work hours: varied to include evenings, occasional Saturdays, and holidays as needed to hit business goals.

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.