We are seeking a proactive and customer-focused finance Customer Support Analyst to join our dynamic team. In this role, you will be the go-to expert for our Arbor Finance product, providing exceptional end-to-end support to our customers in the education sector. You will be instrumental in troubleshooting complex issues, collaborating with internal teams to drive product improvements, and ensuring our customers maximize the value they get from our system. If you have a strong finance background, a passion for problem-solving, and a dedication to delivering an outstanding customer experience, we want to hear from you!