Glass Service Specialist I - Hybrid - Bridgewater

Arbella Glass Service Specialist

Arbella is focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.

Other perks include:

• Company nurse, nutritional counseling, and mental health resources
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional development programs
• Colleagues who genuinely care about each other

Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.

It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009! Join a Best Place to Work Company!

Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place.

What will you do?

Glass Service Specialists are an advocate for our customers. They work in a fast-paced environment. They talk directly with people who have recently experienced a glass loss and help them through the claim process. Glass Service Specialists are responsible for thoroughly checking glass claim facts, determining coverage, and accurately establishing and resolving each claim.

New to insurance? All you need is great customer service and communication skills – we'll train you on the rest!

What will you need?

• A true commitment to customer service excellence through positive, effective, and diplomatic oral and written communication skills
• Highly effective time management skills
• Strong attention to detail, accuracy, fairness, and impeccable organization
• A passion for helping others
• Some customer service work experience preferred

At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.

This job opportunity is with our Glass Team located in Bridgewater Massachusetts.

This career opportunity has a competitive salary depending on skills and work experience. We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.

Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully. Apply today!!