View All Jobs 121159
Client Services Representative
Coordinate and resolve client service tickets while maintaining documentation and cross-team communication.
Stockton, California, United States
Junior
$23
USD / hour
19 hours agoBe an early applicant
APS
Provides cloud-based payroll, HR, and timekeeping software to streamline workforce management for small and mid-sized businesses.
2 Similar Jobs at APS
Client Support Rep - Bilingual Spanish
If you enjoy being the connection between clients and internal teams. In this role, you'll help ensure service issues are resolved quickly, communication stays clear, and daily operations run smoothly. If you like to solve problems, and make sure people feel supported, this is a great opportunity to step into a meaningful, fast paced support role.
Job Duties:
- Serve as a main point of contact for client requests, questions, and concerns
- Manage service tickets, inspections, and work orders through internal systems
- Communicate with clients and field teams by phone, email, and text
- Track and follow up on service issues to ensure timely resolution
- Review and update employee timekeeping records
- Monitor budgets, overtime alerts, and attendance issues
- Coordinate schedule coverage for call outs, time off, special projects, and new accounts
- Request supplies and help track equipment and facility access
- Maintain accurate records and organized documentation
- Provide limited after hours or weekend support as needed
Qualifications:
- Bilingual English/Spanish (required)
- Strong communication and customer service skills
- Organized, dependable, and able to manage multiple priorities
- Self motivated with good problem solving skills
- Comfortable working in a fast paced, detail oriented environment
- Proficient with Microsoft Office and basic computer systems
- High School Diploma required
- At least 2 years of experience in operations, logistics, or service coordination
Client Services Representative
Stockton, California, United States
$23
USD / hour
Support
About APS
Provides cloud-based payroll, HR, and timekeeping software to streamline workforce management for small and mid-sized businesses.